A few times throughout the HELP section of our website, you will have seen the terms 'parent account' and 'pupil account' mentioned. 

But what is the difference between the two?

PARENT ACCOUNT:

The parent account is the place where:

• You purchase monthly or fixed term subscriptions
• You assign your child to a subscription
• You view your child's progress
• You can change your child's username and password

This is the FIRST account that you will have created with us.

The USERNAME is the email address that you used to register, that you receive reports to.

You will have created your own personal password upon registering.

PUPIL ACCOUNT:

The pupil account is the place where:

• Pupils take their tests

Shortly after creating a parent account with BOFA, you will have registered a pupil. They will NOT use the same login details as you.